News
IMPORTANT INFORMATION FOR CUSTOMERS
Please be aware that due to the changes in Ofcom regulations the Vendman Helpdesk telephone number has changed to 0161 487 5980. All Vendman customers will be contacted shortly about this matter. For further information please use our mainline number, 0161 487 5999.
Graddon Vending – Managing Customer Needs Means big Business
Investing in the latest E3 Live technology Graddons have radically changed the management of their customer base. Operating throughout the whole of the southwest region with offices in Plymouth, Bristol and Cwmbran, Graddons have redefined the way they operate their business receiving accurate and live sales information, whilst managing stock levels and planning logical machine fills resulting in meticulously management of client’s vending needs.
The information entered into the system by an operator while at a machine, immediately updates the system back in the office in real time. David Graddon Managing Director states “the Vendman E3 Live system has significantly contributed to our ability to manage large accounts by demonstrating our ability to control stock, cash and provide overall quality of management information.
The E3 Live system has been developed and designed by Vendman Systems and allows Graddons to better plan routes and work closer with their customers whilst managing route profitability and efficient time management.
Vendman's got it Covered
AVA Quality Scheme
Vendman have again been awarded the AVA Quality System Accreditation, demonstrating we have achieved the customer focused requirements of ISO 9001:2008.
By possessing the AVA Quality System we can display the AVA logo, distinguishing Vendman from other members in the field. Also allowing us to access knowledge, training and support from the industry, giving us a better understanding of our clients needs.
Vendman are very proud to introduce Pembroke Vending to our ever growing community of satisfied users. Pembroke have been working within the vending industry for over 20 years offering consultancy, design and planning and technical support they have steadily grown to become one of Irelands leading vending companies. Vendman will provide software with the flexibility to allow the management of new business and demonstrates how Pembroke Vending see the importance of sophisticated software to support the growing needs of their customers. For more information regarding Pembroke Vending visit them at www.pembrokevending.com
Also joining us this year is Myrtle Coffee Services. This Scottish based vending company have over 20 years of well built experience within the vending industry. Also an AVA Member Myrtle Coffee up hold a highly maintained standard of customer relations and excellent service. Vendman in the coming years will only help to support and enhance the controls throughout the business in particular operations and service areas. To find out more about the services offered by Myrtle Coffee visit their website at www.myrtlecoffee.co.uk.
Supercups Established in 1976, Supercups have grown to become Kent’s leading supplier of vending operation. Offering tailored services to fit harmoniously into businesses of all sizes. Vendman are proud to introduce Supercups to the Vendman family and keen to support them in the coming years through their planned growth.
For further information about Supercups visit www.supercups.co.uk
News Archive
Avex 10 & 11 June 2009
Vendman were proud to participate once again in the biggest exhibition in the vending calendar. Avex was held at Birmingham’s NEC and featured the industries leading suppliers, offering the latest available technologies and products. Coinciding with our rebranding, visitors were allowed to see our new look, marking a new beginning.
Vendman exhibited at stand A46 and saw many visitors throughout the show. On the stand were Rob Little and Daniel Hamby joined by our two new client managers – Isobel Kershaw and Adam Cavanagh. Entering the stand visitors were offered a glass of champagne and the chance to see the Vendman product in action.
Visitors were also presented with unique Vendman USB stick loaded with detailed product information.
Daniel Hamby presenting Paul Ure from Options Management the New Vending Concept AwardVendman are Nominated in Auto Vending Innovation Awards
This year Vendman have been nominated for the Brand Impact of the Year and Machine Intelligence at the Auto Vending Innovation Awards. The awards were held at Old Trafford Football ground on the eve of Nivex North 2008.
As well as being nominated Vendman also sponsored the award for New Vending Concept Award. This award was picked up by Options Management for its Reverse Vending concept.
Although we did not win this time, we appreciate the nomination as a representation of our dedication to improve our services to the vending industry.
AVA Certified – A Seal of Approval
Vendman have been a full member of the AVA for many years but this year applied for the AVA Quality Accreditation. This means we are one of the first vending companies in the UK to operate quality systems in accordance with ISO standards. Ultimately this assures our customers they are working with a professional, reliable business.
Vendman were audited on all aspects of procedures from customer satisfaction to purchasing. We are proud to announce that we passed with flying colours.
NCC Group
All Vendman clients will be contacted shortly by the NCC Group regarding the Escrow Agreement. This is a legal agreement coordinated by the NCC Group between the client and supplier. Vendman has implemented an Escrow Solution with the NCC Group covering the Vendman software under agreement 43676. Once the agreement has been put in place it ensures continuity and protection of the working vending system. For further information please click here or visit www.nccgroup.com
